COMMON QUESTIONS
Frequently Asked Questions
Find answers about downloads, activation, devices, and subscriptions. Read the complete Policy.
Is AXIOM Web available?
AXIOM Web is no longer available.
How do I download and activate the Mac trial?
AXIOM PRO for Mac can be downloaded without website login. Sign in with a DJ OWE account inside the app to activate it. Successful activation starts 30 days of full access, including Save Sets, Export, and Performance Mode, without requiring a payment card.
How many devices can I activate?
One AXIOM license allows 2 active device activations. Device resets may disable an older activation so a replacement computer can be used.
When is internet access required?
Internet access is required for first activation, license validation, device resets, and account-review flows. AXIOM may refuse activation if DJ OWE cannot verify the license.
Can I use AXIOM offline?
Paid users may receive a limited offline grace window after a successful license check. The intended paid grace window is 72 hours, so normal travel and poor venue internet do not immediately block use.
How do subscriptions and cancellation work?
AXIOM PRO costs USD $14.99 per month or USD $149 per year. The subscription includes every AXIOM PRO engine while active; engines are not separate purchases for an active subscriber. Monthly and yearly subscriptions renew until cancelled. Cancelling stops future renewal but does not automatically refund already-used access periods unless support confirms otherwise.
How can I contact support?
For AXIOM billing, activation, privacy, or support questions, contact owe.gigs@gmail.com.